A practical example
A contact entered on your website could appear in your customer database without being typed again. We decide which fields are shared and how duplicates or failed updates are handled.
System & API integrations
Connect your software so information moves between systems.
What we do for you
We build connections between systems such as your website, customer database, store and business software. An API is the interface a system provides for that exchange. We check what each system allows before designing the connection.
Discuss a project
When it is useful
Useful when separate tools contain different versions of the same information. Provider access, subscription limits and API availability can affect feasibility and cost.
What we can take care of.
API and data-flow assessment
Authentication and field mapping
Integration and synchronisation logic
Retry, logging and reconciliation design
The specific deliverables are confirmed in your project proposal.
From conversation to delivery.
Start with the right questions.
We define your audience, priorities and practical requirements before proposing a solution.
Bring the right pieces together.
Design and development move together, with clear milestones and feedback throughout the work.
Launch with a plan for what follows.
We test before launch and agree how support, measurement and future improvements will be handled.
FAQ
Your questions. Clear answers.
What happens if one system is unavailable?
We design suitable retries, alerts and reconciliation around the capabilities of the connected platforms. The expected recovery behaviour is agreed and tested.
How are cost and timing defined?
After an initial discussion, we define priorities, deliverables, dependencies and approvals. The proposal sets out the scope, stages and fee before work begins.
Can you work with our existing team?
Yes. We agree roles, system access and communication so responsibilities and coordination are clear.
What do you need to get started?
A description of your goal, the tools you use and the main constraints. You do not need a finished technical specification.
What is the difference between webhooks and scheduled synchronisation?
Webhooks notify a receiving system when an event occurs. Scheduled synchronisation checks at set intervals. Availability, reliability and timing needs determine which approach, or combination, is appropriate.
Can every tool be integrated?
Not necessarily. The tool must expose a usable interface and permit the intended access. Missing APIs, restrictive licences or poor data quality can limit or change the proposed integration.
How are credentials handled?
We plan server-side secret storage, limited permissions and a rotation process. Access keys should not be exposed in browser code, public repositories or operational messages.
What happens when an API changes?
We document dependencies and agree monitoring and maintenance responsibilities. A provider change may require adaptation; compatibility is not assumed to remain unchanged indefinitely.